Why the desktop background turns black in SunLogin Remote Desktop?
To speed up the loading speed, Remote Desktop in overall mode, operating mode, or viewing mode is not loaded with the desktop background.
If you want to load the desktop background, you can choose the entertainment mode, or create a desktop mode.
To create a desktop mode, do as follows:
1.Login as the passport to enter SunLogin Management Center and select Global Settings, as shown below.
2. Access the remote control page, and click the Create Desktop Mode button.
3.Fill in the name of the new desktop mode, deselect Automatic Disable Desktop Effectiveness in Remote Desktop, complete the other settings as required, and then click Save Modifications.
4. The mode with the name Keeping desktop mode is created, as shown below.
The next time you can select this mode in Remote Desktop, and the desktop background will not turn black.