Nowadays, almost all enterprises have extensive IT operation and maintenance requirements, and the IT operation and maintenance requirements of many enterprises are not only limited to IT management within the office area, but also many Smart Device deployed in the front line of business (with a high proportion of unattended equipment) need professional and efficient IT operation and maintenance support.

For front-line business equipment, the traditional offline operation and maintenance method has high cost and poor timeliness. In order to improve this situation, enterprises need to build a set of professional remote IT operation and maintenance management system around remote control technology. So how to build this system? Enterprises can focus on these four issues and choose remote control solutions as needed:

● How can the remote control scheme itself quickly deploy and build a management system?

● Whether flexible adjustment strategies are needed after the deployment of the scheme

● Unattended equipment, how to quickly identify problems and potential failure risks?

● How to implement remote operation and maintenance for equipment without graphical interface?

In the face of the above four problems, the enterprise IT operation and maintenance solutions provided by Aweray Awesun have all given reliable answers and become the preferred method for enterprises to build IT operation and maintenance systems. Here is a specific introduction for everyone.

Efficient deployment, fast grouping, easy to build operation and maintenance system

Awesun support batch deployment function, we found in the Awesun management platform [device management]-[installation and deployment]-[software customization], you can customize a remote control client software according to demand. After that, we install the installation package on the corresponding device to complete the deployment, without the need for each device to separately debug settings.

In addition, in the process of deployment, enterprises can also implement multi-level grouping of equipment, such as chain retail industry by province/city/district/store setting grouping, or by equipment batch grouping, etc. The Awesun Grouping Policy function provides automatic grouping and manual grouping. You can select two grouping policies when you customize the installation package.

After the software deployment is completed, enterprises can implement device-oriented authorization based on the organizational structure. Different departments/personnel can only manage devices within the scope of authority, and meet the needs of multi-region and multi-level IT operation and maintenance management.

Client cloud strategy blessing, flexible adjustment of operation and maintenance strategy

If we need to adjust the policy of the remote control software client in real time after the deployment is completed, we can use the Awesun "cloud policy" function: we support the creation of corresponding policies in the cloud, adjust the function configuration of the client software, and distribute it to the front-line equipment in real time, without covering the installation and repeated deployment.

Asset management module screen wall, all-round risk warning

The Awesun is equipped with a complete IT asset management module, with screen wall functions and equipment alarm system, which can provide all-round early warning of equipment risks and pre-deal with problems.

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Among them, the Awesun screen wall supports large-scale display on the Web side, does not need to install additional client software, and efficiently monitors a large number of equipment. The Awesun IT asset management module supports unified summary management of enterprise IT assets, and can set software and hardware alarm policies.

When the equipment goes online and offline abnormally, the alarm notification can be sent at the first time through short message, mailbox, management platform message notification, remote control software terminal message push, etc., and remote operation and maintenance can be initiated with one key to quickly locate the equipment problem.

Support Linux server version, no interface equipment can be easily remote control

The front-line equipment does not necessarily have a visual operation interface, so is it impossible to reach the remote control? The answer is no.

Faced with the operation and maintenance requirements of such non-interface devices, enterprises can use the Awesun Linux server version, which supports interaction through the command line and has a program size of only 10MB.

The Awesun Linux server version is easy to use and install. It supports functions such as binding login accounts, setting/modifying access passwords, remote file transmission and distribution, querying device status and information, cloud policy management, pushing upgrade reminders, and version blocking.

Summary:

Pay attention to the above four problems and adopt the IT operation and maintenance scheme provided by Aweray Awesun remote control, enterprises can obviously cope with various operation and maintenance management pain points of front-line commercial equipment relatively smoothly. At present, many well-known enterprises in the industry have introduced Awesun enterprise-level remote control solutions to empower their IT operation and maintenance business.

As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.