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Individual User

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How do I initiate Remote Assistance with an identification code?

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Unattended access your computer

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Awesun Safety Remote Control Tutorial

 

What is a channel connection

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Operation Help

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software application

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computer end application

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How to Remote Files on Computer

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Handle Mapping

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Multi-screen control Multi-screen

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Privacy screen

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Intelligent hardware

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Boot Hardware

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Power-on socket/patch panel FAQ

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Remote control without network

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Resolution and refresh frequency supported by intelligent remote control devices

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Common problems of intelligent remote control equipment

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Software Manual

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Windows

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Windows personal edition manual

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Intelligent hardware

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Power on socket C2 manual

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Case Center

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Scenario Case

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Telecommuting

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Awesun Helps Huawei Improve Collaboration Efficiency

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Industry case

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Smart Transportation

 

Soft and hard integrated solution to build intranet operation and maintenance, Aweray Awesun privatization deployment empowers Zhejiang Zhongche.

 

Solution

 

IT Operation and Maintenance

 

Tips for remote IT management: How to group a large number of IT equipment? How to set up fast grouping?

 

How can enterprises quickly build a remote IT operation and maintenance system to deal with holiday business?

 

To deal with the four major problems of chain operation and maintenance, Aweray Awesun IT operation and maintenance solutions to empower the chain retail industry.

 

How does the first-line commercial equipment operate efficiently? Starting from these four aspects

 

Support ZTE's new fulcrum server operating system to Aweray the localization of Awesun empowerment.

 

Telecommuting

 

After the telecommuting system is set up, how to manage IT assets in an enterprise in a unified way?

 

Technical Support

 

Efficient assistance, professional image, customer-oriented! Three aspects to build enterprise technical support professional reputation

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No longer piecemeal, how do enterprises build platform-based technical support services?

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Home Page AweSun Remote control without network Common problems of intelligent remote control equipment

Common problems of intelligent remote control equipment

Update Date:2025-05-12 19:25:59

Intelligent remote control equipment includes: Q2Pro-1126 (Bluetooth version), Q2Pro, A2

(1) When the intelligent remote control device is bound through the network cable, the intelligent remote control device cannot be scanned

① The connection is abnormal, please check the power cord and network cable.
② The device is bound by another account, try to reset and try again

(2) Precautions for Wi-Fi Binding of Intelligent Remote Control Equipment (Applicable to Q2Pro-1126)

① The device supports 2.4G, 5G WiFi, recommend frequency division mode, compatible with WiFi6 ②It is recommended to set the wireless bandwidth to anti-interference or compatible mode to optimize network stability.
③The authentication network is not supported (verification code/password is required), please ensure that the network is open before connecting
④ iOS recommends turning on 'Best Compatibility' to ensure connectivity

(3) "HDMI No Signal Detected" appears during remote control"

① Check whether the wiring is correct
② Check whether the resolution of the controlled host is applicable. View details ③ Check whether the controlled host enters sleep mode

(4) "Failed to set access password" occurs when binding intelligent remote control equipment"

① Check whether the network is normal and try to bind again
② If it fails, it may not be bound due to network segment conflict.
③ If there is no problem above, it is recommended to reset the hardware and try again.

Previous article:

如何给控控A2设置静态IP

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Related issues

· Common problems of intelligent remote control equipment· Resolution and refresh frequency supported by intelligent remote control devices

Other issues

· To deal with the four major problems of chain operation and maintenance, Aweray Awesun IT operation and maintenance solutions to empower the chain retail industry.· Resolution and refresh frequency supported by intelligent remote control devices· Windows personal edition manual· How do I initiate Remote Assistance with an identification code?· Handle Mapping· Awesun Helps Huawei Improve Collaboration Efficiency
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Introduction to this article

(1) When the intelligent remote control device is bound through the network cable, the intelligent remote control device cannot be scanned

(2) Precautions for Wi-Fi Binding of Intelligent Remote Control Equipment (Applicable to Q2Pro-1126)

(3) "HDMI No Signal Detected" appears during remote control"

(4) "Failed to set access password" occurs when binding intelligent remote control equipment"

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